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Terms and Conditions

Booking Fee & Payment
A non-refundable booking fee of £250, along with full acceptance of the terms and conditions within this contract, is required to secure the booking. This booking fee will be deducted from the total cost of the chosen package. The remaining balance is due one calendar day before the wedding day unless otherwise specified by the photographer. Please note that no photography services will be provided, and no rights are granted until full payment has been made.

Price & Packages
This contract guarantees the package price and terms as agreed upon. Lightwork Studios reserves the right to amend prices and terms & conditions without prior notice, but this will not affect existing bookings. The Full Day Happily Ever After package includes up to 10 consecutive hours of photography, the Fairytale package includes up to 6 consecutive hours, and the Half Day Love Story package includes 4 consecutive hours. Additional hours are charged at £200 per hour. Travel up to 50 miles from the photographer's home is included, with additional mileage charged at 0.45p per mile. If the venue is over 1 hour 30 minutes from the photographer’s home, accommodation may need to be provided, depending on the wedding schedule.

Photographs
The Photographer is granted artistic license in the selection of poses and locations for photography. While every effort will be made to comply with requests, the Photographer’s judgment regarding the images and locations used shall be deemed correct. Due to weather conditions or other factors, it may not be possible to capture all requested images. Clients understand that the Photographer will provide a collection of fully-edited high-resolution JPEG images. RAW files are not provided.

 

Editing
Standard editing is included in all packages, covering color, exposure, white balance correction, cropping, and straightening. The Photographer’s judgment on these corrections and the number of images provided shall be considered final. Additional retouching or digital manipulation, such as removing or adding people, is available at an extra cost of £20 per image. About 5% of the final images will be in black and white.

 

Delivery
The final images (minimum of 25 images per hour of shooting) will be delivered in JPEG format within 5 weeks of the wedding. This period may be extended due to circumstances such as sickness, family bereavement, busy periods, or holidays. The images will be edited in the photographer’s signature style, as seen in the portfolio, and delivered in a mix of black and white and color. Clients are granted one set of changes from black and white to color or vice versa. The Client has 10 working days to notify the Photographer in writing if they do not accept the quality of the delivered images.

 

Amendments
Client selections made in the package proposal are final after the statutory 2-week cooling-off period. While clients cannot remove products or services from their package, they can add extra products or services at any time. All changes must be agreed upon by both parties, and if the Photographer cannot accommodate the amendments, the original package remains in place.

 

Postponements
If the wedding must be postponed for reasons beyond the client’s control, both parties will cooperate to find a new date when the photographer is available. The new date must occur within the same calendar year as the original. If the wedding is postponed to a date outside the original year, any difference in the package price will be required. If the Photographer is unavailable on the new date, they will secure an associate photographer to cover the wedding, ensuring the style and standards agreed upon are maintained.

 

Cancellations
The client may cancel this contract at any time by giving written notice to the Photographer. In doing so, any monies paid will be forfeited. Cancellations made less than 2 months before the wedding date require full payment of the balance. Cancellations made less than 4 months before require 75% of the balance, less than 8 months require 50%, and less than 12 months require 25%. If a pre-wedding shoot has been completed and not paid for, it must be paid in full.

 

Model Release
The Clients grant the Photographer permission to photograph all guests and suppliers at the wedding. The Photographer may use these photographs for marketing purposes, including advertising, brochures, magazine articles, websites, social media, and sample albums.

 

Copyright and Ownership
All photographic materials, including negatives, digital files, and previews, are the exclusive property of Lightwork Studios. The Photographer retains full copyright under the Copyright, Designs, and Patents Act 1988. Upon full payment, Clients are granted a non-exclusive, non-transferable license to use the provided images for personal, non-commercial purposes, including social media, prints, and albums. Any commercial use of the images requires a separate agreement in writing. The Client agrees not to alter or edit the images in any way that significantly changes their original appearance. Lightwork Studios commits to retaining a backup of the final images for one year from the date of delivery.

 

Exclusivity
The Clients agree that Lightwork Studios will be the sole professional photography service at their wedding. This exclusivity ensures the quality and integrity of the photography. While amateur photography by guests is allowed, it must not interfere with the Photographer’s duties. The Photographer reserves the right to discontinue services if other professional photographers are present and impede the contracted work.

 

Force Majeure or Act of God
Lightwork Studios is not liable for failure to perform obligations if such failure is due to events beyond control, such as natural disasters, war, terrorism, government actions, labor disputes, or interruptions of services. If such an event occurs, the Photographer will make every effort to offer a suitable alternative, including rescheduling or appointing an associate photographer. If no alternative can be provided, Lightwork Studios will refund any fees paid, excluding the non-refundable booking fee and any expenses incurred.

Limitation of Liability and Illness
If the assigned Photographer is unable to attend the wedding due to unforeseen circumstances, Lightwork Studios reserves the right to appoint an associate photographer. The associate will cover the wedding in a similar style, and the original Photographer will handle the editing and final delivery. In the unlikely event of total photographic failure or cancellation of the contract, liability is limited to the total value of the contract, with no liability for indirect or consequential loss.

Photography Limitations
Photographers are sometimes restricted by venue or officiant rules. These may include prohibitions on flash photography or limitations on movement. Clients are encouraged to discuss any known restrictions with their venue and officiant and inform Lightwork Studios. While the Photographer will comply with such rules, Lightwork Studios cannot be held responsible for limitations in photography coverage due to these restrictions.

Food
For bookings longer than 4 hours, Clients are expected to provide the Photographer with a hot meal during the event. This can be a vendor meal or bar food at the venue. Failure to provide a meal may result in the Photographer leaving the venue for food, during which time Lightwork Studios cannot be held responsible for missed events.

Personal Accident and Damage
Clients, their guests, and employees participate in photographic sessions at their own risk. Lightwork Studios is not liable for personal accidents during shoots. Clients are responsible for the behavior of their guests around any equipment provided by the Photographer. Any damage to the equipment will be repaired at the Client’s expense, including compensation for any loss of earnings during repairs.

Refunds and Satisfaction
Lightwork Studios is dedicated to delivering high-quality images. However, the Client acknowledges that photography is subjective, and while the Photographer will strive to meet expectations, satisfaction cannot be guaranteed. Upon delivery, the Client has 14 working days to request any reasonable changes, such as adjustments between black and white or color. If no notice is given within this period, the Client is assumed to be satisfied with the final images, and no further changes will be made. Due to the personalized nature of photography services, Lightwork Studios does not offer refunds for services rendered, including dissatisfaction with the final images. The booking fee and any payments made are non-refundable.

 

Governing Law
This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the law of England and Wales. The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes.

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